Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-hybrid-system-repair.collision-talk.com (referred to as “Mercedes hybrid system repair” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not apply to third-party platforms, websites, applications, or services that you may access through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You communicate with us via email, phone calls, text messages (SMS), or any other channel.

Personal Data Collection

We collect various types of personal data, including but not limited to:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data necessary for processing payments, such as cardholder name, payment card numbers, expiration dates, and security codes.
  • Financial Information: Records of transactions, banking details, and financial records required for service provisioning.
  • Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and mobile network information.
  • Location Data: Your geographic location data when you interact with our services, which helps us provide location-based services.
  • Feedback: Comments, reviews, and responses you share with us to improve our products and services.
  • Social Media Information: Data from social media platforms when you choose to connect your account with our services.
  • Product Information: Details about the products you interact with or purchase on our platform.

We collect this data through multiple sources, including direct user input, interactions with our systems, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary Cookies: Ensure basic functionalities of our website, such as login sessions and page navigation.
  • Preference Cookies: Remember user preferences, like language settings or display options.
  • Analytics Cookies: Collect data about your usage of our site for analytics purposes, helping us understand user behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary for the fulfillment of the purpose it was collected for or as required by law. When no longer needed, we delete or anonymize the data to protect your privacy.

Security Measures

Mercedes hybrid system repair implements robust security measures to safeguard your personal data. We employ encryption for data in transit and at rest, and we engage secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or target personal data from children under the age of 18. If you are a parent or guardian and believe that we have collected information from your child without proper consent, please contact us, and we will take steps to delete that information.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your data and its processing details.
  • Rectification of inaccurate or incomplete data.
  • Erasure (or the right to be forgotten) under certain circumstances.
  • Restriction on the processing of your data in specific cases.
  • Right to data portability, allowing you to receive your personal data in a structured format.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your data protection rights.
  • The right to file appeals or complaints with relevant supervisory authorities and seek remedies.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer at [email protected] or through postal mail to:
Mercedes hybrid system repair Privacy Team
[Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please reach out to us at:

  • Email: [email protected]
  • Postal Mail: Mercedes hybrid system repair Privacy Team, [Address]